This unique project is seperate from, but supported by Homeless through hosting and Search Engine Optimisation.
Crisis Help Network: Melbourne Homeless Services

Crisis Help Network: Melbourne Homeless Services

About Us >

Phone Lines >

Women's Page >

Postcards >

Quick Links >

Homeless Forum:
Brisbane Homeless
Sydney Homeless
Melbourne Homeless
Adelaide Homeless
Darwin Homeless
Perth Homeless

Crisis accommodation info line 1800 627 727 (10am to midnight 7 days

Reverse charges 12555
Directory assistance 1223

Traveler's Aid - 2nd floor 169 Swanston st Melbourne, Ph: 9654 2600
Will provide emergency assistance with travel arrangements and costs. showers, lockers, Met tickets, laundry vouchers, food vouchers.


HomeGround Services

We work in Melbourne’s inner and outer Northern suburbs, inner and middle Southern suburbs, and the CBD with offices at:

68 Oxford Street
Collingwood 3066
Telephone: 9417 2500

122 Chapel Street
St Kilda 3181
Telephone: 9537 7711

9am to 5pm Monday to Friday - No Appointment Necessary

Urban Heart
69 Bourke St Melbourne
Ph: 9653 3243
Mon- Fri 9.30 am-5.00 pm
Trams 19, 57 and 59 to Bourke St.
Referral services (ring for an appointment): homeless accommodation, food parcels and vouchers, clothing, travel tickets, crisis counseling, domestic violence assistance, Drop-in lounge open 10.00 am to 4.00 pm
tea and coffee, light snacks, soup and bread 12:00 noon.
On-site Financial counselling Shower facilities
Computer access, including email and internet,
Computer training services are free

Next door
350 Smith st Collingwood
Ph: 9417 1299
Mon- Fri 10.30 am-6.00 pm Sat 12.00 pm to 8.00 pm Tram 86 Email:
Referral and services: full-time nursing clinic, pathology, shower facilities, clothes washing and drying, cooking facilities, computer access, peer support and education weekend activities program
Sessional clinics and services in the area: Doctors (methadone and buprenorphine prescribing capabilities), drug and alcohol counseling, sexual health, nutrition, housing and accommodation, community support, legal advice, weekend recreation

St Mary's House of Welcome
165-9 Brunswick St Fitzroy
Ph: 9417-6497
Mon-Fri 9.00-4.00, Sat 10.45-2.00
Trams 11 & 112 from Collins St, City
Meals: breakfast: 9.00 am, free lunch: 12.00 and 1.00 pm, $2.50 afternoon tea: 3.15
Free referral services for accommodation, health, drug & alcohol, psychiatric, disability, women's health, Centrelink
On site services: free showers, toilets, rest room, computer use, games room, TV room, arts and crafts, pastoral care
'No Limits Program' Nursing Service (men: Monday, 11.00 am-1.00 pm; women: Tuesday and Thursday, 11.30 am-1.00 pm)

St Kilda Crisis Centre
29 Grey St, ST KILDA
Phone: 1800 627 727 (03) 9536 7777
The Centre provides a crisis information and referral for emergency housing, and
Financial assistance available for items such as rent in advance, methadone, Met Fares, medications.
A mail holding/collection service provides a stable address for people who are homeless or in short-term housing arrangements.
Staffs act as advocates with other community welfare agencies and with government departments, such as the Department of Social Security, Office of Housing and Transitional housing and other support services.
Information about Office of Housing, financial, drug detoxification and housing issues.
The Crisis Contact Centre also manages to, and can provide information and referrals to other programmes associated with other Salvation Army services.

Sacred Heart Mission
Free midday meals, from 12:00noon to 1.30pm, provide emergency relief seven days a week. Christmas dinner is a special feature.
87 Grey Street, St Kilda 3182
Telephone (03) 9537 1166

Port Phillip Community Group
Emergency relief is available for singles and families in financial distress in the St Kilda area. Aid includes food vouchers, MET tickets, phone cards, rent assistance and emergency relief funds.
161 Chapel Street, St. Kilda.
Telephone (03) 9534 0777

Click on the topics below to view information

Homeless Accommodation Melbourne

Women's Domestic Violence and Incest Resource Centre

Women's support services

Frontyard Youth Services

St Kilda Crisis Centre

Centrelink Locations - Printable List

Crisis Payment

Breakfast / Lunch / Dinner

Food Vouchers

Melbourne CBD map

The Home page has up-to date information on services for people who are homeless or at risk of,and those in crisis. Listings emergency accommodation, crisis accommodation,shelters, refuges,homelessness, homeless, addiction services, family support, domestic violence, charity assistance, material aid, counselling services, ,social services, disability services, drug and alcohol abuse programs, detox, rehabs.

Crisis accommodation can be the first step in gaining a bit of control in your life, if you have a lot of issues that are impacting on you such as legal, family, drug and alcohol, and longer term housing needs. The process involved in getting a bed will depend on your circumstances. The first step may be an initial interview, and if there are not any beds available you will in most cases be placed in hostel-style accommodation and asked to ring back at certain times everyday. It is worthwhile persisting as they do offer a lot of support, and options for longer term housing and they are a good place to cool your heels for a while.

You may hear on the streets that one is better then the other — that may not be necessarily true. They can all be confrontational and overwhelming at times if you have not been in that situation before. They are situational: you make the experience what you want it to be. The food is OK, they're relatively safe and the rent is reasonable; there are staff available 24 hours a day. They are a good place to get a few things together and get a bit of rest.

You will be assigned a case manager who will assist you with the issues that have led you there. Services such as Centrelink, community nurses, the Homeless Person's Legal Clinic, and other agencies visit on a weekly basis and you can start to build a support network.

Your length of stay may depend on your circumstances and attitude. It is important to remember that it is crisis accommodation and that everyone is in the same boat and you have a responsibility to work with your case manager with the information that you receive and to follow it up if you can. It is easy to get caught up with other people and party on but that can end in tears with you being evicted, so you will need to focus on what brought you there and 'where to' next. It is also important to keep your rent up to date, so if you're on the gear or having a deep and meaningful with a wine cask, and start making excuses about how you lost your wallet and so on, remember they've heard it all before. You might get away with it once, but that's about it.

Crisis accommodation caters for a large cross section of society and they do work with individuals with challenging behaviours and complex needs. It can be hard to deal with and, in addition, humbling so have a look at yourself before taking the moral high ground. It may be an opportunity for some real personal growth. You may have to keep your theories on quantum physics and the impact of post-modernism on society for the right ears.

Copyright Ian Archibald - Internet Marketing, Website Graphic Design and Google Reputation Management by Going Rank