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Crisis Help Network: Melbourne Homeless Services

Crisis Help Network: Melbourne Homeless Services

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About Crisis Accommodation

Crisis accommodation can be the first step in gaining a bit of control in your life, if you have a lot of issues that are impacting on you such as legal, family, drug and alcohol, and longer term housing needs. The process involved in getting a bed will depend on your circumstances. The first step may be an initial interview, and if there are not any beds available you will in most cases be placed in hostel-style accommodation and asked to ring back at certain times everyday. It is worthwhile persisting as they do offer a lot of support, and options for longer term housing and they are a good place to cool your heels for a while.

You may hear on the streets that one is better then the other — that may not be necessarily true. They can all be confrontational and overwhelming at times if you have not been in that situation before. They are situational: you make the experience what you want it to be. The food is OK, they're relatively safe and the rent is reasonable; there are staff available 24 hours a day. They are a good place to get a few things together and get a bit of rest.

You will be assigned a case manager who will assist you with the issues that have led you there. Services such as Centrelink, community nurses, the Homeless Person's Legal Clinic, and other agencies visit on a weekly basis and you can start to build a support network.

Your length of stay may depend on your circumstances and attitude. It is important to remember that it is crisis accommodation and that everyone is in the same boat and you have a responsibility to work with your case manager with the information that you receive and to follow it up if you can. It is easy to get caught up with other people and party on but that can end in tears with you being evicted, so you will need to focus on what brought you there and 'where to' next. It is also important to keep your rent up to date, so if you're on the gear or having a deep and meaningful with a wine cask, and start making excuses about how you lost your wallet and so on, remember they've heard it all before. You might get away with it once, but that's about it.

Crisis accommodation caters for a large cross section of society and they do work with individuals with challenging behaviours and complex needs. It can be hard to deal with and, in addition, humbling so have a look at yourself before taking the moral high ground. It may be an opportunity for some real personal growth. You may have to keep your theories on quantum physics and the impact of post-modernism on society for the right ears.

Emergency and crisis accommodation contact list:

Cnr, King and Roden Sts, West Melbourne
Ph: (03) 9329 4800 (24 hours) Fax: (03) 9329 0966
Public transport: trams 57, 50, trains to Flagstaff Station
Referral is via Homeground Services
Ph: (03) 9417 2500
Accommodation for single men, short term, $14.00 per night
Visiting services include Royal District Nursing Service, Centrelink, Homeless Person's Legal Clinic, Naturopath, onsite drug and alcohol service, housing referral service, recreation activities
If no accommodation, they may voucher you until a room becomes available.

Hanover Southbank
52 Haig St, South Melbourne
Ph: (03) 9699 4566 (24hour) Fax: (03) 9682 2070
Accommodation: self referral for single men and women, short term, $12.00 per night, youth allowance $12.00, self referral
Services: drug and alcohol, social workers, case management, health services, Royal District Nursing Service
If no accommodation, they may voucher you until a room is available.

Ozanam House
179 Flemington Rd, North Melbourne
Ph: (03) 9329 5100 (24 hours) Fax: (03) 9329 8727
Tram 57 From Elizabeth St
Accommodation for men over 18, short term, $13.00 per night, self referral
Services include case workers, drug and alcohol, Royal District Nursing Service
If no accommodation they may voucher you until a room becomes available.

Missionaries of Charity
Rear 69 George St Fitzroy
Ph: (03) 9417 1704 or 9415 1010, between 9.00 am-12.00 pm, and 3.30 pm-7.00 pm Mon-Wed, Sat-Sun
Emergency accommodation for men with an evening meal and breakfast
Admission after 5 pm.

Argyle Street Housing Service
Help with crisis and transitional accommodation
Public and community housing
Private rental and share accommodation
Information about support services
Help with your accommodation problems, drop in service
9am to 5pm Monday to Friday
122 Chapel St
St KILDA EAST Ph: 03 9537 7797
2/107 Cambridge St
COLLINGWOOD Ph: 03 9417 2500

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